A building manager (also called a caretaker or resident manager) helps with the day-to-day running of the building. They generally assist the owners corporation to:

  • Manage common property
  • Control the use of common property by people other than owners and residents
  • Maintain and repair common property

The building manager may also perform duties such as concierge, security and cleaning. However, they cannot enforce by-laws or carry out other similar functions of the owners corporation.

A person is not a building manager if they perform those functions voluntarily, on a casual basis or as a strata committee member.

If the building manager also acts as an onsite residential property manager handling the rental of properties for lot owners, they must be licensed under the Property, Stock and Business Agents Act 2002 and live onsite to fulfil the conditions of this licence.

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