Professional Personal Service

With the Company Directors managing the portfolio, you are also assured that you won’t have a new Strata Manager every couple of years. No Strata Manager is going to give you the honest, transparency & professional personal service that you will get from a Director of the agency.

• We will physically be at your building when you need us there
• Provide hands on assistance with defect rectification work
• Spend as much time as it takes to look after your building
• Online access to all your building documents
• Usual disbursements included in monthly fee
• Onsite Owners meetings to encourage greater owner attendance at meetings

Keeping your costs down

Rather than having maintenance agreements roll over for another term we encourage strata committees to consider alternate quotes. Even if you end up staying with the same service provider – almost everything is negotiable.

Proposed Budget

We understand strata finances, however, we are not accountants. We prefer to spend our time looking after your building. That’s why we have a qualified accountant who will work with the strata committee to prepare the proposed budget for the coming financial year.

Maintenance Schedule

We help to prepare a maintenance schedule that is unique to your building. Just like you service your car so that it will last you longer and serve you well, there are many parts of your building that require regular maintenance and its often more cost effective to maintain, than replace.

Residents eBook

We believe that communication and education are the secret to eliminating problems before they even begin, helping to create a more harmonious living environment for all residents. By letting people know the rules and regulations, they are less likely to go out of their way and break them. It is our experience that most people do the wrong thing because they simply were not aware they were doing the wrong thing.
We can prepare for your building a comprehensive, tailor-made residents guidebook, detailing which By-Laws apply to the building, how things work, what to do in an emergency, who to contact, etc.

Electronic Voting

Don’t have the time to attend strata meetings? You can now vote electronically from anywhere in the world and means you can save time and money as well as have you say.

We want to look after your building

In addition to receiving outstanding customer service, our business structure is like no other. Our use of technology means that we don’t have the high running costs of traditional agencies, which means that we can offer our clients the convenience of a CBD location for in-house meetings, without charging exorbitant fees, or of course we can come to you.